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 Skills

 Telephoning

Phrases and expressions for making and taking calls, leaving messages, handling complaints and many other types of ...mehr

 Presentations

Introducing your topic, structuring your talk referring to graphs and diagrams, talking about change and development and ...mehr

 Negotiations

Starting, making offers and concessions, stating preferences, checking understanding, accepting and refusing offers and more useful language ...mehr

 Meetings

How to voice an opinion, present an argument, agree or disagree, how to interrupt tactfully and more ...mehr